We appreciate you may have more questions than our website can answer, so we’ve tried to cover the ones we’re asked most often.
If you need any further details, get in touch at [email protected]
Unfortunately, we are not an outreach service and don’t have the resources to do this. The best thing to do is contact Street Link. Give them as much information as possible and they’ll contact Milton Keynes City Council’s outreach service who will then try to find the person you’ve described and see how they can help. If you are worried about an immediate threat to life, call 999.
We are not an emergency night shelter. While we welcome guests of all ages and backgrounds, and even pet dogs, every guest has to go through an assessment process to make sure we are the right service to provide help. As a first step, please reach out to us on 01908 429889 or [email protected] and we’ll come back to you as soon as we can.
We are a small team here at The Shelter MK, working with up to 21 guests. We do our best to respond to any enquiries as quickly as we can, we aim for within two working days.
Thank you for your support. Please visit our Make a donation page.
There are many ways you can help us, from a one-off donation to raising money for us or giving some of your free time as a volunteer.
Thank you. Take a look at our donations page for more information on how you can give us food.
Thank you for the thought. However, we always buy new bedding for our guests to make them feel special and for hygiene reasons. Perhaps you could buy a gift card to pay for new bedding for a guest.
If you’d like to donate clothes or people experiencing homelessness, please visit our partner MK Storehouse’s website.
Virgin Money has partnered with Ziffit, a free online service on The World of Books website, to sell unwanted books, CDs, DVDs, Blu-rays and games. You can donate the value of what you sell to The Shelter MK by simply choosing our charity from the partner list when you check out.
We’re so sorry. Due to hygiene regulations we’re unable to accept donated leftovers or any perishable food.
Thank you – that’s great news! You can set up a fundraiser page for us on JustGiving and select or type the specific amount you would like to donate to our charity.
You can then choose to add your name and a message to our team or let us know if you’re making a corporate donation.
Don’t forget to add gift aid if you are an eligible UK Taxpayer. We will receive 25% more at no extra cost to you.
Need inspiration? We have lots of fundraising ideas.
Thanks so much for your support. Here are all the ways you can volunteer with us.
We need your help so we can give our guests the support they need to get back on their feet and take steps towards turning their lives around.
If you’re currently experiencing homelessness and need help, or you’d like to refer another person to The Shelter MK, reach out to us here.
We welcome volunteers with a wide range of backgrounds, especially if you’re interested in cooking hot meals, DIY or admin.
A customs clerk, a retired dentist, a courier and a father. Hear how we’ve made a difference and helped these guests and former guests change their lives for the better.
Now works as a customs clerk
“I used to use the computer at George House to do my CV. Now I have a licence for export and import. The company gave me the opportunity also to study more, to progress in life. All of this came through The Shelter MK. Since I got that job, things have changed a lot. I’ve been happier.”
Is a retired dentist
“I couldn’t have asked for a better support worker. She was outstandingly good with me. I could ask her anything and she was willing to go to the extra mile for appointments and advice. She was always available if I needed to speak to her. She would make an effort to spend time with me.”
Is a retired courier
“When I first arrived, it was great. I had a room on my own. I mean, it was small, but it was comfortable, and the food was brilliant. I enjoy staying in contact with people at The Shelter MK. If there’s anything that I ever need support with, I know they’re only a phone call away.”
Is a father
“The team always listens to you and that’s important. Because, I think, as men, we’re all individuals. I really want to come back to George House as a volunteer. I’ve spoken to individuals there and said, “You’re in the right place. These ‘mums’ in here will help you.”
* Names have been changed to protect our guests’ identity
